Terms and conditions

Acceptance

By registering, accessing or playing at Richy Leo Casino ("the Site" or "we"), you acknowledge that you have read, understood, accepted and agreed to be bound by these Terms and Conditions (including any amendments thereto), which are applicable to all users of the Site.

Eligibility

You must be at least 18 years old to register with us. You may only have one account per person and per household. If we reasonably suspect that you are underage or in breach of this provision, we reserve the right to suspend or terminate your account without prior notice.

Account Registration

To use our services, you must complete a registration form providing accurate personal details. This information will be used to verify your identity before making any withdrawals from your account. You agree that all data provided is true and correct.

Deposit Methods

We accept various deposit methods as displayed on the Site. Please note that some payment providers may not allow transactions in certain jurisdictions or currencies, so we cannot guarantee successful deposits using these methods.

Withdrawal Policy

All withdrawals will be processed within a reasonable period after your request, subject to our security checks and verification procedures. We reserve the right to delay or refuse any withdrawal if there are concerns about your account's activity, balance or eligibility for payments in accordance with local laws and regulations.

Responsible Gaming

We encourage all players to use our responsible gaming tools to set limits on deposits, losses, session time-outs, self-exclusion and temporary or permanent closure of their accounts.

Bonuses and Promotions

All bonuses are subject to terms and conditions that may include wagering requirements, maximum cash-out amounts, expiration periods and other restrictions. We reserve the right to alter, amend or cancel any promotional offer at our discretion without prior notice.

Gaming Software Providers

We work with various third-party software providers who have been licensed by us. These games are governed by their own rules of play, so please familiarize yourself with them before playing.

Security and Fair Play

The security of your account information is our top priority. We use industry-standard encryption protocols to protect all data transmitted between the Site and you. Our Random Number Generators (RNGs) are regularly tested for fairness by independent third-party auditors, ensuring that game outcomes are entirely random.

Customer Support

We strive to provide prompt assistance via live chat or email. Response times may vary depending on the nature of your inquiry.

Disputes and Resolution

In the event of any dispute related to these Terms and Conditions, the laws of the jurisdiction in which we operate will apply exclusively. Any disputes arising from our operation will be resolved through mediation as per our procedures or via arbitration under the Rules of Arbitration.

Changes to These Terms and Conditions

We reserve the right to modify or amend these Terms and Conditions at any time without prior notice, so please check back regularly for updates.

Termination

These Terms and Conditions will terminate immediately if you breach them, whereupon all outstanding balances in your account may be forfeited upon written request from us. Upon termination, we shall have no further obligations to you under these Terms and Conditions.

Governing Law

These Terms and Conditions are governed by the laws. Any claims or disputes arising hereunder will be resolved exclusively in accordance with their applicable laws and regulations.

General

These Terms and Conditions contain all our agreements, understandings and arrangements made between us regarding your use of the Site. By using our services, you acknowledge that they replace all previous communications, whether oral or written, concerning this subject matter.

No Assignment

You may not assign any rights under these Terms and Conditions to a third party without prior consent from us in writing.

Survival Clause

The provisions of clause 5 (Withdrawal Policy), clause 9 (Security and Fair Play) and clause 13 (Termination) will survive termination or cancellation of these Terms and Conditions for all purposes, including claims arising out of any dispute under them.

Definitions

Unless the context clearly indicates otherwise: "Account" means your personal gaming account; "Bonuses" refer to various forms of promotional rewards offered through our promotions; "Deposit Methods" relate to payment options available on the Site; and "Withdrawal Policy" refers to clause 5 above.

By registering with us, you acknowledge that these Terms and Conditions have been made available to you in a language that is reasonably understandable. We may provide translations into other languages, but in case of any discrepancy or conflict between different versions (including those in English), the version here will prevail.