Responsible gambling

At Richy Leo Casino, we prioritize responsible gambling practices that promote a safe and enjoyable experience for all players. We understand the risks associated with excessive betting and are committed to providing you with tools and resources to help manage your habits.

Setting Limits

You have control over how much time and money you spend at our casino. To set limits, follow these steps:

1. Log in to your account.
2. Click on "Account" or the profile icon in the top right corner of the screen.
3. Select "Deposit/Withdrawal Limit" from the drop-down menu.
4. Choose a daily, weekly, or monthly limit for deposits and/or losses.

Cool-Off Periods

Take a break from betting with our cool-off periods:

1. Log in to your account.
2. Click on "Account" or the profile icon in the top right corner of the screen.
3. Select "Request Cool-Off" from the drop-down menu.
4. Choose a duration between 24 hours and 30 days.

Self-Exclusion

If you feel like you're struggling with gambling habits, consider self-excluding:

1. Log in to your account.
2. Click on "Account" or the profile icon in the top right corner of the screen.
3. Select "Request Self-Exclusion" from the drop-down menu.
4. Choose a duration between 6 months and 5 years.

Responsible Gambling Tools

We provide various tools to help you manage your betting habits:

1. Deposit Limits: Set daily, weekly, or monthly limits for deposits.
2. Loss Limits: Establish maximum losses within a specified period.
3. Session Reminders: Schedule reminders to remind you when it's time to take a break.
4. Reality Check: Receive periodic reminders of the amount spent and remaining balance.

Seeking Help

If you're struggling with problem gambling, don't hesitate to reach out:

1. Contact our customer support team via live chat or email for guidance on responsible gaming practices and available resources.
2. Visit reputable organizations such as GamCare, GambleAware, or your local health services for assistance.

Responsible Gambling Partners

We partner with reputable organizations that provide expert advice and support for problem gamblers:

1. GamCare: A leading provider of counseling and support services in the UK.
2. GambleAware: A charitable organization dedicated to raising awareness about responsible gaming practices.
3. International Helplines: Access support services from around the world.

At Richy Leo Casino, we are committed to promoting responsible gambling habits that prioritize player safety and well-being. If you have any questions or concerns, please don't hesitate to contact us for assistance.